Responsibilities
-> Successfully deploy the Business Solution & Solution improvements within the ACE Acceleration Program
->Leads Fit & Gap - analysis together with Business Process Analyst; Application Architects and Key Users
-> Support BPA / Key User in collecting Business Requirements to initiate functional design
-> Provide input for customization of solution (basic customizing and local gaps)
-> Lead deployment activities for his/her functional area
-> Coordinate deployment activities with key users and Central team in their area
-> Coordinate, give input and validate the training material (updated by 2nd level support)
-> Train Key User in the solution & solution usage incl exception handling and provide deep functional and process knowledge of the functional area
-> Support Key User in data conversion and data validation activities, ensure consistency between migration design and execution and address gaps / escalate issues to Lead Application Architect and Process Owner
-> Coordinate and validate test cases with Key Users (FAT, IT, UAT), ensure quality of solution validation
-> Manage, support and review integration testing, user acceptance testing.
-> Investigate and assign responsibilities for SIR (System Investigation Request) found during testing
-> Perform Key user training
-> Prepare and execute cutover steps and support Key User at go-live
->Support Key Users in post go-live issue solving
Requirements
->good communication and training skills
->deep quality process and system knowledge of appointed area
->several years of Operational experience in the functional areaproject experience beneficial
->fluent in English
->business travels