Information Technology (IT)·Romania Brasov Service Center - RBD
IT Support QA Specialist
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team asIT Support QA Specialist.
If you think you'll like to manage the following responsibilities at higher standards:
Conduct and take part on different IT topics that require broad technical IT knowledge (basic networking, protocols, servers and storage, application platforms – IIS, etc.)
Quickly respond and effectively support troubleshoot, diagnose and resolve system errors/service outages by using specific problem management methodologies.
Monitor and support of the IT infrastructure and network infrastructure changes from the quality perspective
Continuous optimization of existing processes and repetitive tasks to streamline operations and create efficiencies.
Review and maintain correct and complete documentation of service and system design, setup, configuration and use
Follow IT Operational policies and procedures, perform work in accordance with best practices. Proactively improve IT support processes, standards, systems, and procedures when needed.
Develop and run test plans, test cases and estimate resource consumption.
Identify, record, document thoroughly and track quality issues.
Stay up to date with new testing tools and test strategies.
and if you have/are:
Completed training as IT specialist or comparable training as well as subject-related additional qualifications
Several years of professional experience in the relevant field, preferably in an international company
General IT knowledge and good understanding of IT environment policies and procedures
Good knowledge of ITSM processes (Incident, Problem, Change, Request fulfilment, etc.), ITIL. Certification is a plus.
Knowledge of QA methodologies, tools and processes is a plus (6 Sigma, COBIT, etc.)
Experience with ITSM tools (e.g., Service Now) is a plus.
Strong level on the following soft skills: independent work/ autonomy, personal initiative/ proactivity, perseverance, team player, analysis and communication skills
Good English skills in spoken and written.
Then we will be more than glad to chat with you about your experience and your career goals.
Our international work environment can offer you challenging and rewarding opportunities. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill. More lives saved – more life lived!
Toate eforturile noastre sunt pentru salvarea cât mai multor vieți și prevenirea rănirilor grave cauzate de accidente. Ne concentrăm în permanență pe calitate produselor, sporirea încrederii și protecției clienților noștri, stabilitate și dezvoltare pentru investitorii și colegii noștri cât și pentru a fi sustenabili și a câștiga încrederea comunitaților în care suntem.