Service Desk Analyst
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as Service Desk Analyst.
If you think you'll like to manage the following responsibilities at higher standards:
- Log, validate and diagnose Autoliv internal customer issues, on the full range of products and applications used.
- Providing the customer with a solution through information gathering, analytical troubleshooting and problem research, or to route or escalate the call to the appropriate resolution group.
- Escalation and management of calls to agreed service levels.
- Being customer oriented, enthusiastic and motivated to take charge of both customer engagement and problem resolution.
and if you have/are:
- Good written and oral English language proficiency.
- Excellent customer service, telephone, oral and written skills.
- Team player, able to work closely with our Level 2 teams.
- Analytical troubleshooting skills.
Then we will be more than glad to chat with you about your experience and your career goals.
Our international work environment can offer you challenging and rewarding opportunities. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill. More lives saved – more life lived!
- Functii
- Information Technology (IT)
- Locații
- Romania Brasov Service Center - RBD

Romania Brasov Service Center - RBD
Cultura și mediul de lucru
La Autoliv, viziunea de a salva mai multe vieți ne ghidează și ne motivează activitatea.
Având ca misiune să oferim soluții de talie mondială în acest scop, căutăm constant noi modalități de lucru și punem de la îndoială standardele existente pentru ca tu și cei dragi ție să fiți în siguranță în trafic.
Și facem asta prin comportamentele cheie Autoliv:
👉 Asumă-ți răspunderea
👉 Colaborează
👉 Adaugă valoare
👉 Simplifică
👉 Fii curios.
Service Desk Analyst
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