Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as Service Desk Analyst.
If you think you'll like to manage the following responsibilities at higher standards:
- Log, validate and diagnose Autoliv internal customer issues, on the full range of products and applications used.
- Providing the customer with a solution through information gathering, analytical troubleshooting and problem research, or to route or escalate the call to the appropriate resolution group.
- Escalation and management of calls to agreed service levels.
- Being customer oriented, enthusiastic and motivated to take charge of both customer engagement and problem resolution.
and if you have/are:
Our international work environment can offer you challenging and rewarding opportunities. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill. More lives saved – more life lived!